AirPods Pro 2 Randomly Disconnects From Connected Devices When Users Play Song or Watch a Clip

Posted on – AirPods Pro 2 simply appeared last Friday, Sept. 23, yet some individuals are apparently experiencing a brand-new issue when using it. Some users said that when they play songs or watch a video clip, both of earbuds all of a sudden disconnects from their iPhones or iPads.

AirPods Pro 2 Arbitrarily Disconnects

As MacRumors found on its online discussion forum on Sunday, Sept. 25, some individuals have been ranting about the very early problems they experience when using the next-gen wearable.

Sometimes, arbitrary interference occurs when all the users do is access the songs or a clip. Some individuals have concerns about the sound of their devices. Although it shows that an iPad or iPhone is connected to the AirPods Pro 2, they could not listen to any sound originating from them.

Since writing, Apple has not yet issued a specific fix regarding this insect. The reason for the problem remains undetected and records claim that this buggy experience is a separated situation.

“Mine maintains detaching from my iPhone arbitrarily throughout the day. Also sometimes it shows that they’re connected but sound does not come through so I’ll need to reconnect them. Hope this is simply a software issue,” one user grumbled.

It should be kept in mind that up until now, the problems are just limited to the newly-launched AirPods Pro 2. However, the problem isn’t new any longer to some users that also bought the first version of the earbuds.

Back in 2019, some users reported experiencing the same issue with the present second-gen wearables. Throughout the years, they maintain asking the Cupertino giant to address this insect. However, their concerns are relatively dealt with by the company.

Upgrading the Newest Firmware For AirPods Pro 2

In a comparable record by MacRumors, some users that have been annoyed by the arbitrary interference issue of Apple AirPods Professional 2 should regularly upgrade their devices and earbuds firmware to the newest variation.

For AirPods Professional 2 users, inspect if your present firmware is 5A377. Monitor the updates that come for your device and do not miss out on any available updates in the future.

AirPods Pro Solution Program

Apple specified on its support web page that affected AirPods Pro users are protected by the AirPods Pro Solution Program.

The technology titan indicated that if the energetic sound termination feature of your earbuds doesn’t work, you’re qualified for this program. The same point goes if you begin listening to fixed sounds when talking on the telephone.

But first, there is a have to look for a licensed provider from Apple. He or she or group will assess your qualification for the program. Your malfunctioning earbud will be changed accordingly.

On the other hand, AirPods Pro 2 ear tips are apparently incompatible with the initial AirPods Pro. The fit together design is just intended for the 2nd-gen wearables.

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